As a Solutions Engineer, you will support our commercial teams by acting as a Technical Subject Matter Expert for our products during the Pre-Sales phase. You will take ownership of the solutions design phase, leading technical discovery calls and mapping out the most efficient integration path with our customers and partners, ensuring alignment with our technical capabilities. Additionally, you will oversee a smooth integration delivery through to go-live.

In this role, you will also serve as an internal customer with the commercial teams, acting as a control gate for deals. You will determine whether deals should proceed or be moved to our Product function for further discovery if they don't align with our existing capabilities.

You will manage integrations with some of the world's leading cryptocurrency wallet providers, infrastructure providers, exchanges, and traditional finance (tradfi) businesses.

Responsibilities – I want to and can do that!

• Join the sales team on calls with potential partners to understand their needs and explain technical integration requirements.
  
• Act as a technical advisor and product expert, analysing customer requirements, providing solutions and answers to technical questions.
  
• Act as the technical expert for the company's products and the liaison between the customer and the company's product and engineering team.
  
• Project manage integrations with customers to ensure deployment within agreed timelines.
  
• Work with the product team on product iterations and feedback customer experiences to help influence new product builds.
  
• Build technical documentation for customers and integrations.
  

Requirements – I've already done that or have that!

• Being highly passionate about Crypto and the Digital Assets space is a MUST.
  
• Start-up experience preferred, or if only at big companies, experience working on newer products vs. established tech.
  
• Significant experience as a customer facing Solutions Engineer, Systems Engineer, Sales Engineer, Pre-Sales Consultant or similar at a B2B SaaS organisation, possessing excellent communication skills along with a strong commercial acumen.
  
• Significant technical experience in designing and delivering technical integrations.
  
• Hands-on experience testing APIs / SDK’s, querying databases, designing flow diagrams, and using various developer tooling such as command line and docker.
  
• Ability to meet scheduled deliverables and commitments while juggling multiple projects and tasks.
  
• Ability to explain complex technical subject matter to a diverse audience.
  

Extra Mile – knock our socks off!

• Experience in the Crypto / Digital Asset space is highly desirable, especially experience relating to cryptographic keys and encryption.
  
• Experience in working with complex products in a regulated environment, such as financial services.
  
• Experience with B2B2C / Consumer facing products is highly desirable.

About Coincover

Blockchain technology is changing everything. However, it brings its own set of unique risks. Coincover exists to ensure everyone is protected, enabling them to innovate freely, without constraints.

Coincover provides a complete blockchain protection solution, addressing the most significant barrier to mainstream adoption: trust. Our protection solutions ensure that access and assets are never lost.

Founded in 2018, Coincover is backed by leading fintech and blockchain investors. Today, we help over 300 of the biggest names in blockchain protect themselves and their customers from theft, hacking, and human error, including Fireblocks, BitGo, and Bitso.

Diversity, Equity, and Inclusion (DEI) are critical values that we, at Coincover, hold at the core of our organisation. We are committed to fostering a workplace culture that celebrates and respects the unique backgrounds, experiences, and perspectives of all individuals, and we believe that diverse teams drive innovation and success.
In our pursuit of building a diverse and inclusive workforce, we actively encourage applications from individuals of all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic protected by law. We believe that by creating an inclusive environment, we can harness the collective power of our employees to tackle complex challenges, generate fresh ideas, and deliver exceptional results

Coincover is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Coincover via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Coincover. No fee will be paid in the event the candidate is hired by Coincover as a result of the referral or through other means.

Department

Sales

Locations

London

Remote status

Hybrid Remote